You started or are about to start at PostNL. There might be some questions you have regarding the job. Who to contact when, and other questions. You can find the answers to most of your questions here. If there are still any questions unanswered please contact firstname.lastname@example.org or call +31 85 060 1878
If you work at PostNL, you can reach out to your supervisor, on MyPostNL (for post deliverers). For most questions you can contact your teamleader. For questions regarding the planning contact your planner.
The probation period at PostNL is 1 month.
As a mail deliverer, you are entitled to 5 weeks of vacation per calendar year. You can request days off from your supervisor. If they give permission, you get time off. You do not automatically get time off during school holidays. If you are a mail deliverer, you never have to work on Sundays and public holidays. Then no mail is delivered.
During the first few days, you will be accompanied by an experienced colleague. They will tell you exactly how everything works. In your first weeks of work, you will have regular meetings with your supervisor to discuss your work.
For the position of mail deliverer, a clothing package will be provided so that you are recognizable on the street. This package initially includes a PostNL vest and a rain suit. After three months, you will receive a full clothing package. The PostNL clothing is intended for visibility.
As a mail deliverer, you use a smartphone during your activities. More information about working with a smartphone can be found here.
Administration & Payments
You will submit your hours in the PostNL mijnwerk app. This is for the registration at PostNL. Because you are legally employed by us you will also register your hours through goingabroad.flexportal.eu (e-uur)
You received the login details for e-uur together with explanation when you start. The document on how e-uur registration works can be found here.
If you registered your hours before Monday 23:59 you will receive payment on Wednesday. If you register your hours later you will receive payment on Friday.
Vacation Pay (8%)
On top of your salary, you receive an 8% holiday payment. This is saved up and paid out once a year in May. If you quit this will be paid out after 8 weeks.
Holiday Reservation (10,8%)
For approximately every 10 hours you work you build up one hour as a holiday reservation.
If you would like to receive your build-up holiday reservations you can send an email to email@example.com to withdraw your balance together with your next payout moment.
Holiday Payment & Reservation balance can be found on your payslips in the AFAS pocket app.
Your signed contract and payslips can be found in the AFAS pocketapp. The app where you also signed your contract.