Customer Service

Are you committed to ensuring excellent customer service and have a passion for health and wellness? We are looking for a motivated German-speaking Customer Service Coordinator to enhance our team at a prominent nutritional supplements company. This role is crucial in supporting our customer service operations and ensuring that our clients receive the best possible care and satisfaction. If you excel in a dynamic, supportive environment and are adept at managing multiple tasks efficiently, this job might be ideal for you.

What you will be doing:

  • Coordinate and oversee the daily operations of our customer service team.

  • Train and mentor customer service representatives and foster an environment that encourages team spirit.

  • Manage customer inquiries and complaints to ensure effective resolution.

  • Implement customer service procedures to enhance customer satisfaction.

  • Analyze customer feedback and collaborate with the management team to improve service quality.

  • Ensure compliance with company policies and regulatory standards.

What We Offer:

  • A full-time, permanent position in an internationally growing company.

  • A supportive and collaborative work environment.

  • Competitive salary with opportunities for bonuses.

  • Professional development and training opportunities.

  • Modern office facilities equipped with the latest technology.

  • Staff discounts on health products.

Job Requirements:

  • Fluent in German and proficient in English.

  • Experience in a customer service leadership role.

  • Strong leadership and people management skills.

  • High proficiency in using customer management software.

  • Excellent organizational, communication, and decision-making skills.

  • Ability to handle stressful situations and complex customer issues.

  • Keen interest in the health and wellness industry.

Application Process:

If you are interested in making a difference in the lives of our customers and meet the job requirements, please apply and we will contact you as soon as possible!

Job Features

Job Category


Salary (based on 40h pw)



32-40 per week


English, German

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