Customer Service

Are you passionate about helping people achieve their health and wellness goals? We are seeking a dedicated German-speaking Customer Service Representative to join our dynamic team at a leading health and wellness company. This role involves providing outstanding customer support and contributing to our clients' success in their wellness journeys. If you thrive in a customer-focused environment and have a knack for solving problems with a positive attitude, this position could be your perfect fit.

What you will be doing:

  • Respond to customer inquiries via phone, email, and live chat, ensuring a prompt and thorough resolution.

  • Provide detailed product information and advice to help customers make informed choices.

  • Process orders, forms, applications, and requests efficiently.

  • Document customer interactions, transactions, comments, and complaints.

  • Collaborate with the management team to stay updated on product knowledge and be informed of any changes in company policies.

  • Offer support and solutions to customers without passing the issue to other staff unnecessarily.

What We Offer:

  • A full-time position in a fast-growing international company.

  • A supportive team environment where your voice is heard and valued.

  • Competitive salary with performance-based bonuses.

  • Opportunities for professional growth and development.

  • A modern office environment and the tools you need to excel in your role.

  • Employee discounts on our products.

Job Requirements:

  • Fluent in German and proficient in English.

  • Proven customer support experience or experience as a client service representative.

  • Strong phone contact handling skills and active listening.

  • Familiarity with CRM systems and practices.

  • Excellent communication and presentation skills.

  • Ability to multitask, prioritize, and manage time effectively.

  • A genuine interest in health and wellness.

Application Process:

If you are interested in making a difference in the lives of our customers and meet the job requirements, please apply and we will contact you as soon as possible!

Job Features

Job Category


Salary (based on 40h pw)



32-40 per week


English, German

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